For Customers
Firebase phone OTP login
Map-based service/pickup and destination selection
Booking status updates
Share start OTP only after driver or service partner reaches the location
Access to booking details
Support for disputes and issues
Safety at 4Gear
Customer and partner trust is important to us.
4Gear uses multiple checks to make bookings safer and more transparent.
For Partners
Verified customer booking details
Clear service/pickup and destination location as needed
OTP confirmation before starting ride, transport, or roadside assistance work
Booking and payment records
Admin support for suspicious activity
Partner Verification
Partners are required to submit verification details such as identity, vehicle documents, driver license, business details or driving school details. Admin approval is required before listings become active.
Location Accuracy
4Gear uses Google Maps based location selection to help customers and partners find accurate service locations and routes. Locations are shared only as needed for the booking.
Reporting Issues
Payment records, booking details and admin review help us investigate disputes. If you notice fraud, misuse, wrong listing information or unsafe behaviour, contact support@4gearbooking.com.
Misuse Policy
4Gear may suspend or block users and partners involved in fraud, fake documents, unsafe behaviour, payment misuse, harassment or platform policy violations.