Overview
Service delivery happens through independent vehicle owners based on booking category, customer location, vehicle availability and owner acceptance.
Service delivery
Service Delivery Policy
4Gear provides digital booking services for vehicles. No physical product shipping is handled directly by 4Gear.
Last updated: July 1, 2026
Rides and Pickup Vehicles
For bike, auto, car and pickup bookings, delivery means the driver or vehicle reaches the selected pickup location and completes the requested route or vehicle booking.
Location and OTP
4Gear may use map location, current location and city-based discovery to help customers find nearby vehicles. Vehicle owner acceptance and availability are required. Some bookings may require start OTP confirmation.
Availability
Vehicle availability may vary by city, location, category, owner acceptance, time, operational conditions and platform policy.
Support
For delivery or booking issues, contact support@4gearbooking.com. Support hours: 10 AM to 7 PM IST. We aim to respond within 24-48 hours.